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There are two different scenarios when it is time to replace your spring(s).
1. When they break.
2. When garage door is heavy.
How do you know if door is heavy?
Put the door on manual, lift the door about a foot. Let it go, If it falls hard it is time to replace springs or retention springs (depending on age).
The most important component of a garage door is the spring system. The springs are what actually lifts your door. There are two different systems; torsion and extension springs. The second most important component is your garage door rollers. Good springs and rollers will give you many years of garage door use.
We recommend servicing your garage door at least once a year. Any component that moves should be serviced: Springs, Rollers, Bearings, Openers, Gears, Motors.